Mary Ann "Skipper" 2007 0 How Well Does Your Customer Service Run? I only had a moment of panic when the shuttle driver at the airport told me that I had left…Read More →
Mary Ann "Skipper" 2007 0 The Secret of Life Last week I attended a powerful and moving fundraiser, BRAVO. Artists, friends and families of breast cancer patients decorated bras…Read More →
Mary Ann "Skipper" 2007 0 The Strength of Secret Selves At Halloween we dress up and show our secret selves. I was at a party over the weekend and met…Read More →
Mary Ann "Skipper" 2007 0 Daytime Drama Last week while I was waiting in the car dealership waiting room, I asked the other patrons if we could…Read More →
Mary Ann "Skipper" 2007 0 Passion Leads to Engagement Passion is powerful. John Izzo, a management consultant, says that this is one of the key elements to keeping employees…Read More →
Mary Ann "Skipper" 2007 0 What Children Can Teach Us As I coach my adult clients, I realize that we look to children’s behaviors as a model for increasing joy…Read More →
Mary Ann "Skipper" 2007 0 Falling for Change Fall is a time of change. The air is cool and crisp and leaves begin to turn. This is a…Read More →
Mary Ann "Skipper" 2007 0 Listening “Fore” the Cues “Fore” is shouted on the golf course when a ball is heading in our direction. The gas light goes on…Read More →
Mary Ann "Skipper" 2007 0 When Did You Last Hear, “It’s My Job “? “It’s my job,” the sales assistant at Staples said. He had just finished spending 15 minutes helping me cut and…Read More →
Mary Ann "Skipper" 2007 0 Lessons From the First Day of School School is starting again. That means new teachers, new classes, new faces and places. Trying new things is like the…Read More →