Tax Time: Are You a Filer or Extender?

Mary Ann Skipper 2013 Leadership Tips

We all know that April 15th is tax day in America. Many of us have already filed while others are…

How Strong are the Roots of Your Communication?

Mary Ann Skipper 2013 Leadership Tips

Recently I had a root canal. Since people compare bad experiences to having a root canal, I was expecting the…

Musings on March Madness

Mary Ann Skipper 2013 Leadership Tips

March Madness is in full swing. Many of us have been watching and come away with either joy or disappointment.…

The Power of Stories

Mary Ann Skipper 2013 Leadership Tips

Tonight and tomorrow night Jews around the world will celebrate Passover and tell the story of the Exodus from Egypt.…

What Has Been Your Best Team Experience?

Mary Ann Skipper 2013 Leadership Tips

I was at a dinner party over the weekend and a few people who had worked together over 20 years…

How is Your Service Delivery?

Mary Ann Skipper 2013 Leadership Tips

While traveling this weekend I experienced both ends of the service scale in restaurants. In one place the maî·tre d’…

How Effective is Your Communication?

Mary Ann Skipper 2013 Leadership Tips

As I watched the Pope leave the Vatican and fly in his helicopter over the Coliseum and other sites in…

Lessons from a Kindergarten Teacher

Mary Ann Skipper 2013 Leadership Tips

A friend’s daughter has a kindergarten teacher who stands at the class entrance door each morning and asks the children…

Do you Have a Presidential Decision Making Process?

Mary Ann Skipper 2013 Leadership Tips

On this President’s Day we pause to honor George Washington and Abraham Lincoln, two men who impacted the founding and…

The Sounds of Progress

Mary Ann Skipper 2013 Leadership Tips

There was a lot of talent on the stage of the Grammy Awards show last night. The artists ranged from…